Full-time

Product Manager

Purpose of the role

Responsible for leading the Dash product end to end, defining its strategy, roadmap, and evolution. The role aims to improve the client experience, drive the product’s growth and adoption, and connect different platforms through integrations and automations. It combines product and business vision, a data-driven mindset, and close relationships with clients and partners to build high-impact solutions.

Responsibilities of the role

Define and prioritize Dash’s roadmap based on its impact on revenue, client experience, and product growth.
Conduct research with clients, partners, operations, and business teams to identify opportunities and validate needs.
Translate problems and opportunities into features, epics, specifications, and clear acceptance criteria.
Drive Growth initiatives to improve user activation, adoption, engagement, and retention.
Lead the development and launch of features, from discovery to measuring results.
Manage integrations with external platforms through APIs, webhooks, and automations to improve the client experience.
Evolve the asset management, inventory, traceability, and device lifecycle capabilities.
Coordinate with design, engineering, operations, and business teams to align priorities and ensure execution.
Manage internal and external stakeholders, keeping direct communication with clients and partners.
Use metrics, behavioral analysis, and feedback to make decisions and measure the impact of initiatives.
Optimize product processes and methodologies, helping improve the way the team works.

Location

100% Remote

100% Remote time zone in the range UTC-6 (Mexico) to UTC-3 (Argentina/Uruguay) Preferably Colombia and Mexico.

Aplicar ahora Learn about the role

Requirements

Experience leading B2B or B2B2C SaaS products, with end-to-end product ownership.
Experience in Product Growth and knowledge of activation, adoption, engagement, and retention metrics.
Knowledge of IT Asset Management, inventory management, devices, or asset lifecycle.
Experience working with third-party integrations through APIs, webhooks, or automations.
Ability to make decisions based on data, product metrics, and user feedback.
Experience managing stakeholders and working directly with clients, partners, and cross-functional teams.
Ability to define features, document specifications, and communicate decisions clearly.
Autonomy, client focus, an analytical mindset, and the ability to take initiatives from problem identification to measuring results.
Fluent Spanish and English.
Nice to have: experience with ITAM/ITSM platforms, support tools such as Zendesk, Freshdesk, or Intercom, Product-Led Growth (PLG) strategies, and Product Analytics tools such as Metabase, Mixpanel, or Amplitude.

Location

100% Remote time zone in the range UTC-6 (Mexico) to UTC-3 (Argentina/Uruguay) Preferably Colombia and Mexico.