Bord centralizes the purchase, logistics and equipment management so that companies can operate without friction, even with globally distributed teams. With Bord you can: equip your team, manage global logistics, centralize inventory and operations, access subscriptions and services, use storage and warehouse services, optimize the financial cycle of equipment, and receive IT and operational support.

Do you have express deliveries?

Currently, Bord does not have an express shipping service. We work with estimated delivery times (ETAs) defined according to country, city and stock availability. In general, logistics times are usually: Deliveries within the same city: between 24 and 48 hours for equipment available in warehouse. Deliveries to other cities: between 72 and 96 hours, depending on the country.

How can a logistics service be cancelled?

You can cancel your logistics service by contacting the support team directly through the chat within the platform. Our team will help you manage the cancellation as quickly as possible.

Real-time IT equipment traceability

Q: How long does my logistics service take to be delivered?

Delivery times for logistics service depend on the country, destination city and equipment availability. Bord works with average estimated delivery times per country, defined according to local logistics operations. You can check the status and estimated delivery date (ETA) of your logistics service directly from Dash.bord.

Q: How is equipment delivery managed according to employee start date?

We manage deliveries considering the employee's start date so that the equipment arrives before their first day of work. The Estimated Delivery Date (ETA) that appears on the platform is the official reference for tracking the shipment and is defined according to the logistics times of each country and city. In case of any delay, our team communicates it proactively to ensure visibility and coordination with the company.

Q: Can an order be edited?

Yes. You can edit an order to correct information related to delivery, such as address details or contact information. This function is designed so you can adjust operational information without affecting the general destination of the purchase (for example, assigned office or employee).

All in one platform

With Bord Complete traceability
for every movement

Complete traceability for every movement

Live tracking of every delivery or pickup from Dash.

View routes, updates, and confirmations in real time for complete control over your operation.

Door-to-door delivery with access control

We ship the devices directly to the collaborator, in any city, ready to use from day one.

Efficient collection with remote monitoring

When an employee leaves or changes roles, we manage the collection and return of equipment without complications.

Access control and movement auditing

Dash automatically records every action: who received the equipment, when it was delivered, and what condition it is in.

Full traceability on every movement

Track all the services you request live.

Quick visualization

Easily find your order No., who created it, its status and other relevant information.

More detail, more visibility

New section with detailed information on all destinations.

All the information on your shipments

The details of each destination, just one click away.

Total control over your payments

Payment and billing system with all your documents within reach.

Total control over your payments

Payment and billing system with all your documents within reach.

Total control over your payments

Payment and billing system with all your documents within reach.

have questions?

We have answers

What is .bord?

Bord centralizes purchasing, logistics, and equipment management so that companies can operate smoothly, even with globally distributed equipment.

What can you do with Bord?
Equip your team Purchase devices, accessories, and furniture from a single supplier.

Manage global logistics Coordinate deliveries, pickups, and equipment movements within a country or between countries.

Centralize inventory and operations Gain visibility into all equipment, assignments, and statuses from a single platform.

Access subscriptions and services Such as Care Pro, which simplifies logistics management throughout the equipment lifecycle.

Use storage and warehousing services Including Buy & Hold, collection, and secure storage.

Optimize the equipment financial cycle With renting, leasing, or buyback options. Receive IT and operational support Configuration, technical support, and ongoing device management.

Do you offer express deliveries?

Currently, Bord does not offer express shipping. We work with estimated delivery times (ETAs) based on the country, city, and stock availability. In general, delivery times are as follows: Deliveries within the same city: between 24 and 48 hours for equipment available in stock. Deliveries to other cities: between 72 and 96 hours, depending on the country. If you have an urgent need, you can contact our support team to evaluate alternatives, although delivery before the estimated time is not guaranteed.

How long will it take for my logistics service to be delivered?

Delivery times for logistics services depend on the country, destination city, and equipment availability. Bord works with average estimated delivery times per country, defined according to local logistics operations. You can check the status and estimated delivery date (ETA) of your logistics service directly from Dash.bord.

How is equipment delivery managed based on the employee's start date?

We manage deliveries based on the employee's start date so that the equipment arrives before their first day of work. The Estimated Delivery Date (ETA) that appears on the platform is the official reference for tracking the shipment and is defined according to the logistics times of each country and city. In the event of any delays, our team proactively communicates this to ensure visibility and coordination with the company. Our goal is for each employee to have their equipment available on time so they can start working smoothly.

Can you check the ETA (Estimated Time of Arrival) of your order or logistics service at Bord?

Yes. You can check the Estimated Delivery Date (ETA) directly from the platform for your active orders or logistics services.

Can an order be edited?

Yes. You can edit an order to correct delivery-related information, such as address details or contact information. This feature is designed to allow you to adjust operational information without affecting the overall destination of the purchase (e.g., office or assigned employee).

How can I cancel a logistics service?

You can cancel your logistics service by contacting the support team directly via the chat feature within the platform. Our team will help you process the cancellation as quickly as possible.

In which countries do you have warehouses?

Bord has a network of warehouses in different countries to support our clients' logistics operations. We are also continuing to expand our coverage to respond to new needs in the region and globally. All our warehouses operate with CCTV security systems, labeling, and standardized storage protocols. Countries where we currently have warehouses: Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, France, Guatemala, Honduras, Mexico, Panama, Peru, the United States, and Venezuela. El Salvador🇪🇸 Spain🇺🇸 United States🇫🇷 France🇬🇹 Guatemala🇭🇳 Honduras🇮🇱 Israel🇯🇲 Jamaica🇲🇽 Mexico🇳🇮 Nicaragua🇵🇪 Peru🇵🇱 Poland🇬🇧 United Kingdom🇩🇴 Dominican Republic🇺🇾 Uruguay

Do you operate on holidays?

In general, Bord maintains active operations during most local holidays in Latin America. However, there are some dates when we do not operate regionally. Days without operation throughout the region January 1 May 1 December 25 2 days during Holy Week/Tourism Week Important: Although we operate on many local holidays, delays may occur due to limited availability of logistics providers or local partners. In addition, the platform notifies you when a holiday may impact operating or delivery times.

Real-time traceability for managing your equipment in LATAM

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